Shipping Policy
Welcome to AL Creation. We are committed to delivering your orders safely and on time.
Order Processing
Orders are usually processed within 1–3 business days.
Orders placed on weekends or public holidays will be processed on the next working day.
During sales or festive seasons, processing times may be slightly delayed.
Shipping Time
Domestic Shipping
Standard delivery usually takes 3–7 business days depending on your location.
International Shipping
International delivery times may vary based on country and courier services.
Shipping Charges
Shipping charges are calculated during checkout based on order value and delivery location.
Free shipping offers may be available during promotional periods.
Order Tracking
Once your order is shipped, tracking details will be shared through email, SMS, or WhatsApp where applicable.
Delivery Delays
While we aim to deliver orders on time, delays may occur due to:
Courier issues
Weather conditions
Public holidays
High order volumes
Incorrect Address
Please ensure your shipping address and contact details are correct while placing the order. AL Creation is not responsible for delivery issues caused by incorrect information.
Damaged or Missing Orders
If your order arrives damaged or incomplete, please contact us within 48 hours of delivery with photos and order details.
Contact Us
For shipping-related questions or support, please contact us through our Contact Us page or WhatsApp support.